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SALES POLICY


FREIGHT POLICY
Diamond Tools
Equipment


TRIAL POLICY


RETURNED GOODS POLICY
1. RGA#
2. Reasons for return
3. Description of goods
4. Copy of original invoices


TERMS & CONDITIONS


DIAMOND TOOL WARRANTY
These warranties do not cover abuse to or misapplication of the blade or bit. Our obligation under this warranty is limited to replacement or repair at our Irvine, California facility.
NED will guarantee every machine we sell to be free from defects in material and workmanship. The obligation of NED under this warranty is limited to the repair or replacement of any parts which, under normal use, prove to be defective in material or workmanship. The parts involved or the unit in question should be returned to NED or to a point designated by us, transportation prepaid.

This warranty does not obligate us to bear the cost of labor or transportation charges in connection with replacement or repair of defective parts. Likewise, it shall NOT apply to any unit which has been subjected to misuse, neglect or accident. This warranty does NOT apply to any machine which has been repaired or altered outside our factory.

This warranty does NOT obligate NED, with respect to items such as engines, motors, hydraulics, etc., which are subject to their own guarantees and warranties provided by the manufacturer.

We shall in no event be liable for consequential damages or contingent liabilities arising out of failure of any equipment or parts associated there with.

* Applies to 14” diameter and smaller blades. Blades over 14” the warranty only applies during the first 50% of segment wear.


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